shipping policies

Shipping Policy

Thank you for shopping at Nivonlifestyle. We strive to ensure a seamless and enjoyable shopping experience for all our customers. Please read the following shipping policy carefully to understand how we process and deliver your orders.

1. Processing Time:

  • All orders are processed within 7 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been processed.

2. Shipping Methods and Timelines:

  • We offer several shipping methods to accommodate your needs. The shipping options available for your location will be displayed during checkout.
  • Estimated delivery times are as follows:
    • Standard Shipping: 7 to 10 business days
    • Expedited Shipping: 8 business days
    • Overnight Shipping:10 business days
  • Please note that these are estimated delivery times and actual delivery may vary due to circumstances beyond our control, such as customs delays or peak shipping periods.

3. Shipping Rates:

  • Shipping charges are calculated based on the weight of your order and the shipping method selected. The cost will be displayed during checkout before you finalize your order.

4. International Shipping:

  • We currently ship to select international destinations. International shipping rates and delivery times may vary. Any additional customs fees or taxes imposed by your country are the responsibility of the customer.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipment confirmation email with tracking information. You can track your order using the provided tracking number on our website or directly through the carrier's website.

6. Shipping Restrictions:

  • Some items may have shipping restrictions due to their size, weight, or content. Please check the product page for any specific shipping restrictions before placing your order.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to prevent delays or lost packages. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Order Modifications and Cancellations:

  • If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request, but once an order has been processed and shipped, we are unable to make changes.

9. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue promptly.

10. Contact Us:

  • If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at 7304833251

Policy Updates:

  • Nivonlifestyle reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.